A company's IT infrastructure is the heart of its existence.
At Groupe Access our goal is to provide organizations with the ideal design, equipment and support to enable the organization to operate at its peak performance. Through an intensive R&D program, Groupe Access will not only provide you with peak performance but will do it affordably and with an incremental growth strategy. Our goal is to work closely with your staff, your schedule and within your budget to ensure the job meets your exact requirements and industry standards.
- Data backup
- Disaster recovery
- Consulting services
- Print management
- Networks
- VPN
- Help desk
- Security
Networks
Implementing state-of-the-art networking allows your human and intellectual resources to operate at optimum productivity and efficiency.
Groupe Access has established itself as a leader in providing comprehensive networking solutions to business and organizations that span all industries. Whether it is entry level Local Area Network or a Wide Area Network that connects multiple locations together we can implement the network solution requirements. Network services we can provide include:
- Network Facilities Hardware/Wiring Infrastructure
- Network Operating System Support
- Network Security
- Network Administration
- Network/Client Server Implementation
- Routing and Network Switching
- Network Mail Messaging Service
- Local and Wide Area Networking
- Virtualization Management
Area of Expertise
- LAN/WAN development & upgrades
- Active Directory upgrade, design & deployment
- Infrastructure design & deployment
- Scripting
- Remote office connectivity
- Remote user connectivity
- Blackberry Management
- Virtual environment design
- Email Management
VPN Remote Management
Ever wish you could create an extranet for your company, one with superb s ecurity features that provides your customers, partners and employees with reliable connectivity to the network resources they need?
Groupe Access VPN Services combines the best Internet technologies with all the advantages of private networking. Groupe Access has designed end-to-end solutions with security features that allow controlled success to employees business partners and customers. Our services let you enjoy the privacy of a secured-data network while benefiting from the flexibility, varied applications and economy of the Internet. You can create extranets, intranets and provide remote access to LANs.
Additionally, Groupe Access offers a number of Virtual Private Network Tunneling Services options such as:
- IP tunneling
- Authentication
- Encryption
- Routing
- Firewall filtering
- Bandwidth
- System Management
- Spam Control
- Intrusive detection
- Anti-Virus
- Internet usage monitoring
Help Desk
The Help desk is the fundamental and core part of an IT environment. Addressing the tricky issues, selecting the right tools, and managing the help Desk correctly can actually be a very daunting task for an organization. At Groupe Access the Help Desk is a central point through which problems or issues are reported and subsequently managed/coordinated. From a wider perspective, it is also seen as a core part of the service function, responsible for bringing together multiple resources to address an issue.
Areas of Expertise:
- Remote computer management
- Connect to support center online worldwide
- Remote server & infrastructure management
- Remote installation services
- Onsite technical support
Help desk personnel are external or internal, making the function potentially critical in terms of both the organization's smooth running, and the quality of direct support offered to customers.
The importance of the help desk function within a modern business or organization should NOT be underestimated. Its smooth running is of growing importance. Problems related to your network can cause substantial losses of efficiency.
At Groupe Access, the Help Desk is managed to the highest possible standard, ensuring delivery of a measurable and quality service.
Security
At Groupe Access, security assessments, architecture, strategy and training is viewed as one of the most mission critical segments in an organization. Through best practices, intelligent design and business-sensitive analysis, our solutions will offer you secure services nationally.
Our IT security services include:
- Audits &Assessments: Threat & risk, policy, asset identification, wireless security.
- Complete Security Solutions: Total security solutions customized for your organization.
- Placement & Outsourcing: 13 resource categories with a pool of over 100 resources.
- Planning & Architecture: Applications, perimeter, E-Business, topology, remote access.
- Training & Awareness: Customized courses, seminars & workshops.
Data backup/Disaster recovery
Groupe Access views data protection and recovery as an essential part of business continuity. Our advanced, disk-to-disk solutions deliver total automation, maximum security, regulatory compliance and the discipline needed to protect and preserve critical data. Since it's all about recovery, Groupe Access offers a suite of recovery solutions tailored to mitigate your specific risk via Online Backup, Data Replication, Email Archiving and Recovery Solutions among other solutions we provide.
Areas of expertise:
- Incremental daily back-up, weekly complete back-up on tape
- Daily incremental back-up to disk over Lan onto open San
- Data loss recovery
- SQL agent installed
- Exchange agent installed
- Online secure off site backup
- Live data replication
- Backup Domain Controller hosting
- File server (full server cloning)
Groupe Access provides real-time, continuous data protection (CDP) for distributed laptop, desktop and mobile PCs. Features include a fast and reliable file system, disaster recovery tools and data compression for enterprise scalability.
Exchange servers is disk-to-disk backup software that provides continuous data protection (CDP) and rapid zero-loss recovery of individual messages, mailboxes and entire data stores, even across multiple servers.
Consulting Services
The first step of implementing an effective systems solution is proper planning. Groupe Access consultants are highly skilled in Information Technology Systems. Our broad range of experience allows us to provide expert advice and direction in designing and implementing a solution that meets your organization's needs. Our consultative approach focuses first on gaining a clear understanding of you, the customer, and your systems requirements. Utilizing our experience we match your requirements with the proper technology, within a cost that fits your budget.
List of the consulting services offered by our consultants:
- System Needs Assessment
- Cost benefit Analysis
- Process Re-Engineering
- System Solution Design
- Systems Implementation and support
- Network Audit
Print Management
At Groupe Access Print Management is viewed as a process of integrating multiple types of printing systems, services and skills to deliver a "one-source" solution to reduce cost, enhance process and gain tighter control of printing requirements.
Our team has a solution for every conceivable printing requirement.
- Assured delivery
- Printer availability
- Printer definition management
- Automated Printer failover
- Printer load balancing
- Unnecessary IS support calls
- Printer resource utilization